Your team isn't your family

Mar 10, 2020

When I ask my clients about their team and the culture of their business, the response is often along the lines of ‘we are like one big ol’ family.’

Instant red flag.

Listen, I get it.  I really do.  One of my teams used to call me ‘Mama’ and it felt good…until it didn’t. 

You are going to fire members of your team.  That is just the truth of having a team.  And firing ‘family’ makes it that much harder.

You are an entrepreneur running a business.  Your employees are an investment in your business so that you can grow it.  You are not an employer of a large company.  You are not a charity organization.

That may feel a little harsh, but it is the reality. 

Leading a team is challenging enough.  Our brains like to create drama, but the reality is that leading a team doesn’t have to be that dramatic. 

It is simply business. 

Now, you can absolutely care about the people on your team and know them personally.  I actually think that is very healthy BUT you must communicate as part of your expectations that you have hired them to create a result and that you will be holding them accountable to that result. 

If they don’t meet your expectations, you must hold them accountable to those expectations.  When you are crystal clear on the reason you are hiring this person, it makes the accountability (and firing) piece less dramatic.

Not easy.  Not fun.  BUT you are now able to deal specifically with the facts of the situation. 

“I asked you to do this and you didn’t.  Let’s talk about that.”

When you pride yourself on being a family, you are risking your business.  If you feel bad because you know the person’s personal situation and losing their job will be devastating, you are going to lose money.   

You need to have a high-quality team to help you grow your business. 

You built your business so you can make money.  You may have an altruistic mission but at the end of the day, you want to make money.

Be honest with yourself.

When you have a small team, every hire you make must be strategic and results-driven. 

You may be having all the thoughts about this topic (and me).  I understand.  This is why when I work with my clients, we always focus on the story they are telling themselves about whatever we are working on. 

Your story could be costing you a LOT OF MONEY.

Remember – As an entrepreneur, you need to manage your SELF first (the story you are telling yourself). 

When you learn to manage your mind, learning to lead your team will be a hell of a lot easier. 

p.s. If you are serious about growing your business, you need to work with me.  I take my clients through a 12-week program that focuses on:

  • Creating the culture you want in your business
  • Finding more white space on your calendar so that you can do the work needed to grow your business and revenue
  • Learning how to hire – and fire
  • Setting expectations
  • Holding your team accountable

All while learning how to manage yourSELF.

Click on the 'Work with me' tab and let me know you are ready to get started!



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